Returns Policy
At BeeEmm.com, we strive to ensure that you are fully satisfied with your purchase. We understand that sometimes products may arrive damaged or defective. Therefore, we offer returns for damaged products only. Please read our returns policy carefully before making a purchase.
Damaged Products Returns: If your product arrives damaged or defective, please contact us within 7 days of receiving your order. You may return the item for a replacement or refund.
Order Cancellation: Once an order has been placed, it cannot be cancelled. We process orders promptly to ensure quick delivery to our customers. Therefore, please review your order carefully before completing the purchase.
Refund Policy: Refunds will only be issued for damaged or defective products. If your product is eligible for a refund, we will initiate the refund process upon receiving and inspecting the returned item. Please allow up to 7 business days for the refund to be processed and reflected in your account.
How to Initiate a Return: To initiate a return for a damaged or defective product, please contact our customer service team at [email protected]. Our team will guide you through the return process and provide further instructions.
Conditions for Returns:
- The item must be unused and in the same condition as received.
- The item must be returned in its original packaging with all tags and labels attached.
- You must provide proof of purchase, such as an order confirmation email or invoice.
Contact Us: If you have any questions or concerns regarding our returns policy, please don’t hesitate to contact us at [email protected]. Our customer service team is here to assist you.
Thank you for shopping at BeeEmm.com. We appreciate your business and look forward to serving you again in the future.